These Terms & Conditions (“Terms”) govern your use of the Lynch Home Solutions website and the window cleaning services we provide. Lynch Home Solutions is a trade name of Tate Lynch, LLC (“we,” “us,” or “our”). By accessing this website, requesting a quote, or booking a service, you agree to these Terms.
1. Services
Lynch Home Solutions provides exterior window cleaning and related services (such as screen and track cleaning and hard-water spot treatment) for residential and commercial properties in the RDU area and surrounding communities. Unless expressly stated in your quote, our services do not include interior window cleaning.
2. Quotes & Estimates
Quotes and estimates are based on the information you provide and are subject to change if actual conditions differ (for example, the number, size, height, or condition of windows). Any change to the scope or price will be communicated to you before additional work is performed. Quotes are valid for 30 days unless otherwise stated.
3. Scheduling, Cancellations & Access
- Appointments are scheduled by mutual agreement, including through our online booking tool.
- Please provide at least 24 hours’ notice to reschedule or cancel an appointment.
- You are responsible for providing safe, reasonable access to the exterior windows to be serviced. If we cannot safely access the work area, we may need to reschedule.
- Weather or unsafe conditions may require rescheduling for the safety of our team and your property.
4. Payment
Payment is due upon completion of the service unless other arrangements are agreed in advance. We will let you know which payment methods we accept. Late or unpaid balances may be subject to reasonable collection efforts.
5. Satisfaction Guarantee
Your satisfaction matters to us. If you are not satisfied with a cleaned area, contact us within 48 hours of your service and we will return to address the issue at no additional charge, subject to reasonable access and conditions.
6. Property & Liability
Lynch Home Solutions is licensed and insured. We take care to protect your property; however, we are not responsible for pre-existing damage, defective or aged windows, seals, screens, or fixtures that may fail during normal cleaning. To the fullest extent permitted by law, our total liability for any claim relating to our services is limited to the amount paid for the specific service giving rise to the claim.
7. Email & SMS Communications
By providing your phone number or email, you agree that we may send service-related communications in connection with your inquiry or appointment.
Marketing emails and SMS text messages are sent only after you provide affirmative, express consent. Message frequency may vary, and message and data rates may apply. You may opt out of text messages at any time by replying STOP, or reply HELP for help. You may unsubscribe from marketing emails using the link in any such email. See our Privacy Policy for details on how we handle your information.
8. Website Use
The content on this website is provided for general information about our services and may be updated at any time. You agree not to misuse the website or attempt to disrupt its operation.
9. Changes to These Terms
We may update these Terms from time to time. Changes are effective when posted on this page, with the “Last updated” date revised accordingly. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law principles.
11. Contact Us
- Tate Lynch, LLC d/b/a Lynch Home Solutions
- Phone: (252) 578-4074
- Email: lynchhomesolutions@gmail.com